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SpiceJet reserves the right to deny boarding to any passenger that is under the influence of alcohol or drugs, for health, safety or security reasons or in the absence of adequate travel documents and no compensation as referred above shall be payable in such cases. • Before SpiceJet accepts The Passenger’s booking, SpiceJet will notify the Passenger of the scheduled flight time in effect as of that time, and it will be shown on their Ticket. It is possible SpiceJet may need to change the scheduled flight time subsequent to issuance of the Passenger’s Ticket. The Passenger needs to provide us with contact information ; SpiceJet will endeavor to notify Passengers of any such changes. If, after purchase of the ticket, SpiceJet makes a significant change to the scheduled flight time, which is not acceptable to the Passenger, and SpiceJet is unable to book them on an alternate flight which is acceptable to them, they will be entitled to a refund in accordance with Article 10. Maximum of 5 liters of alcoholic beverages with alcohol content between 24% and 70% by volume is permitted in retail packaging as checked-in baggage or cabin baggage on an international flight, per passenger.
- Several people have been complaining on social media as domestic airlines have decided not to give refunds in cash for cancelled flights due to the lockdown and instead issue credit for future travel.
- Please note that the Voucher can only be redeemed by the passenger whose name is mentioned on the Voucher.
- In response, 29 per cent said, Travel agent and/or airline accepted cancellation and refunded full amount, while 14 per cent said they received partial amount.
- However, the weight of each bag must not exceed 32 kg as per the airport baggage restriction.
- If at any stage it is found that the aircraft with the booked load or passengers will be over loaded, the Company will have the right to decide which passengers or articles shall be off-loaded and such decision shall be binding.
About 14% of people surveyed said, “travel agent and/or airline did not refund anything but rebooked the ticket for a later date,” and 14 per cent couldn’t say anything, as per the survey. Do you have an unforeseen event and cannot take your plane? Here are our tips for getting your plane ticket refunded with Ethiopian Airlines when possible. About 14 per cent of people surveyed said, travel agent and/or airline did not refund anything but rebooked the ticket for a later date, and 14 per cent couldn’t say anything, as per the survey.
How to get maximum refund for delayed or cancelled flights
These cancellations were made owing to the resurgence of the novel coronavirus, primarily the new variant-Omicron. This caused the third wave when several states and UTs declared night and weekend curfews. Travellers and fliers therefore cancelled their bookings on airlines and at hotels. Some airlines also offer free cancellation of the flight reservation within hours or days. Citizens on the LocalCircles platform have been suggesting that the Government should come up with a special policy for travel booking refunds till the COVID pandemic is going on, especially for airlines and hotels.
SpiceJet highly recommends that you remove all valuables (cameras, jewellery, money, electronics, perishables, etc.) and medication from your check-in luggage and place them in your carry-on. SpiceJet reserves the right to refuse passage to any passenger that is under the influence of alcohol or drugs, or where SpiceJet believes it is necessary for the safety and comfort of you or other Passengers or for the protection of property. If, despite being prohibited, any items referred to in Articles 19.1, 19.2 and 19.4 are included in the Passenger’s Baggage, SpiceJet shall not be responsible for any loss or damage to such items.
SpiceJet does not guarantee them to the Passenger and these do not form part of their contract with us. Subject to Articles 8.3.2, 8.3.3, 8.3.4 and 8.3.5SpiceJet will refuse to carry as Baggage the items described in Article 8.3, and SpiceJet may refuse further carriage of any such items upon discovery. Currently SpiceJet does not have provisions for accommodating stretchers, guide dogs and pets along international routes hence carriage of the same on specified routes is not permitted.
The Change, Cancelation, Infant and Convenience fee on SpiceJet international flights are given below. Ok to Board is required for all customers travelling with a print-out of Labour & Work e-visa. SpiceJet does not issue open tickets hence no period of validity is applicable to the ticket. SpiceJet offers a printed itinerary with a reference number and the details of the reservations. The Booking in SpiceJet’s database is the primary record of carriage and in the event of any differences between the itinerary and the Booking in SpiceJet’s database, the Booking will prevail. For all international flights, the only acceptable proof of identification would be a valid passport.
Enjoy Zero Cancellation Penalty on Flight Booking
Additional piece of baggage will not include excess baggage weight allowance. Changes/ Cancellation in respect of the booking made under these fares can only be done via SpiceJet’s Reservation center. Add on services like Meal, Spice-Max, Excess baggage, Lounge, Priority Check-in, and Preferred Bag out are non-cancellable in isolation. As per the air travel guidelines issued by the Ministry of Civil Aviation, a passenger must not have tested positive for Covid-19 in the past three weeks.
Goibibo shall not be liable to entertain any cancellation requests made through any other medium. In October 2020, the airline’s Committee of Creditors approved the resolution plan submitted by the consortium of the UK’s Kalrock Capital and the UAE-based entrepreneur Murari Lal Jalan. “Once these approvals are in place, Claimant/Creditors shall be informed about the refund process along with the timelines,” Jet Airways said in a statement. In accordance to Club Vistara Program policy, we request you to please accept Club Vistara terms and conditions to proceed. In the latter case, the company is obliged to provide you with assistance during the wait until the next flight .
- Should the Passenger’s Checked Baggage not be claimed within three months of the time it is made available, SpiceJet may dispose of it without any liability to them.
- We are also addressing queries related to refunds from passengers through our social media platforms.”, commented Air India’s spokesperson.
- The Passenger shall be responsible for any damage caused by the Passenger’s Baggage to other persons or property, including SpiceJet’s property.
- If yes, do you know that they also have their cancellation charges?
According to Rikant Pittie, Co-founder of EaseMyTrip, the company has come up with this scheme keeping in mind the needs of the customers. He said that the demand for travel is highest at the moment and he is worried about booking refunds and cancellations. This offer of the company has been started to increase the travel confidence in the customer.
https://www.airvistara.com/trip/fare-sheet
In the new policy, customers will also get a full refund on air tickets. Apart from this, if the airlines make any deduction, that will also be refunded by EaseMyTrip. It may be noted that this is the first policy of its kind in this industry.
- For flight from Dubai to Kochi, Kozhikode, Mangalore and madurai, 40 Kg is permitted for sale and travel till 15th October 2022.
- SpiceJet also reserves the right to deny any passenger with unsuitable attire, concerns with cleanliness, intoxication or medical.
- The Passenger’s journey will be smoother if they allow themselves ample time to comply with the Check-in Deadlines.
- The passenger needs to call SpiceJet’s call center to avail this facility.
The Carrier assumes no liability for fragile or perishable articles. If at any stage it is found that the aircraft with the booked load or passengers will be over loaded, the Company will have the right to decide which passengers or articles shall be off-loaded and such decision shall be binding. Passengers will be subjected to a security screening prior to boarding the aircraft.
“CHECKED BAGGAGE” means Baggage of which SpiceJet takes custody and for which the airline has issued a Baggage Check. “BAGGAGE” means the Passenger’s personal property accompanying them in connection with their trip. Unless otherwise specified, it consists of both their Checked and Hand Baggage.
Cancellations and Refunds
The applicable charge for accommodating request for stretcher in the aircraft shall be the charge for 09 seats at the prevailing fare plus a Handling Fee for the stretcher is of INR 30,000 . Please note that SpiceJet reserves the right to have a SpiceJet medical representative meet the passenger at the airport on the date of travel to determine the passenger’s then-current medical fitness to travel on that date. However, we express our inability to provide passengers with any assistance for personal care needs https://1investing.in/ on-board, such as, eating/ drinking, administration of medication, elimination functions including assistance inside the lavatory, or other personal care needs. If you require assistance with any of these, we recommend that you travel with a personal care attendant. The contract of carriage, including these Conditions of Carriage and exclusions or limits of liability, applies to SpiceJet’s authorized agents, servants, employees and representatives to the same extent as it and they apply to SpiceJet.
For e.g., if a passenger has bought 5 kg of excess baggage but decided to not carry any excess baggage, then the pre-purchased baggage will be non-cancellable. Or if a passenger has bought 5 kg of excess baggage but carries only 4 kg then the remaining 1 kg is non-transferable/ non-refundable/ non-reusable. The Passenger must be present at the boarding gate not later than 25 minutes the time specified by SpiceJet when they check in. However, from Kabul the boarding should i join ey or accenture gate closes 45 minutes prior to flight departure. In case there are multiple passengers travelling under single PNR, the Change will affect all the passengers in such PNR, unless otherwise requested by SpiceJet and consented to by the relevant passenger. SpiceJet will not be responsible for, or have any liability in respect of, articles removed from the Passenger’s Baggage by airport security personnel acting in accordance with any applicable regulations.
During the second wave, people had to cancel their travel plans and many hotels, travel agents, airlines never initiated a refund. Later this created a confusion, when airlines charged a heft amount as cancellation fee, which had further prompted the Ministry of civil aviation to take a step and fic the upper limit that can be charged as cancellation fee. On an aggregate basis, of those who cancelled flight tickets due to the third Covid wave, only 29% were able to get a full refund from airlines/travel agents, it added.
3% passengers refunded Rs 3,200 crore for lockdown flight cancellations: Government
For international flight bookings a standard fee of Rs 1250 per person would be charged for online cancellation and 2250 for any offline cancellation, over and above the airline’s own cancellation charge. For rescheduling of domestic flights, Yatra will charge Rs. 400 per person per sector as standard rescheduling charges. For no-show on domestic flights, Yatra will charge Rs. 100 per person per sector as standard no-show charges.
These fares are NOT available for bookings made via SpiceJet’s official mobile application. Laptop bag/ ladies purse/ duty free shopping bags can be carried additionally, as long as the total weight of cabin baggage does not exceed 7 kg. Use the refund form if you bought your ticket more than 24 months ago.
